Hobart UK - Deep Clean

CLIENT

HOBART develops, manufactures and distributes machines and equipment in the fields of warewashing and cleaning technology, cooking and food preparation as well as environmental technology.

Furthermore HOBART offers specific solutions around warewashing: including a in-house developed hygiene line, perfectly adapted to all HOBART dishwashers, as well as water purification and water softening appliances.

BRIEF

While most businesses were affected by the lockdown, HOBART took this opportunity to prepare for their reopening and offer their customers guidance on how to restart and troubleshoot their equipment when required.

They have narrowed down the most common issues and queries received by their Service Team when the equipment has been left non operational over a long period of time.

The brief is to provide the answers to most queries in an informative and easy to access way.

OUTCOME

A series of simple How To videos were created, where a Technical Operations Manager of HOBART Service walks through a certain process, depending on the topic of the video and helps resolve an issue their clients might have.

In total a series of five videos was created, which was then sent to their clients prior to reopening their businesses, as well as made available on HOBART website for easy access

Lets create a video for you

Hobart UK - Deep Clean

Сlient

HOBART develops, manufactures and distributes machines and equipment in the fields of warewashing and cleaning technology, cooking and food preparation as well as environmental technology.

Furthermore HOBART offers specific solutions around warewashing: including a in-house developed hygiene line, perfectly adapted to all HOBART dishwashers, as well as water purification and water softening appliances.

Brief

While most businesses were affected by the lockdown, HOBART took this opportunity to prepare for their reopening and offer their customers guidance on how to restart and troubleshoot their equipment when required.

They have narrowed down the most common issues and queries received by their Service Team when the equipment has been left non operational over a long period of time.

The brief is to provide the answers to most queries in an informative and easy to access way.

Outcome

A series of simple How To videos were created, where a Technical Operations Manager of HOBART Service walks through a certain process, depending on the topic of the video and helps resolve an issue their clients might have.

In total a series of five videos was created, which was then sent to their clients prior to reopening their businesses, as well as made available on HOBART website for easy access.

Lets create a video for you

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